• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services → Hosting
Attached to Section: Shared Hosting
Opened by Admin - 2020-01-17

FS#2552 - Database server db02 down

Database server db02 down
Closed by Admin
Monday, 20 January 2020, 12:23 GMT
Reason for closing:  Finished
Admin
Friday, 17 January 2020, 06:40 GMT
The database server db02 was down since around 0300 CET.
A technician has checked the issue.

Root cause:
Hardware failure

Current status:
System is back online since around 0600h CET with workaround

Todo:
We will implement a final solution today all will migrate the whole system to new hardware.
Expected downtime is 2x 30-60 min.
Admin
Friday, 17 January 2020, 11:27 GMT
Maintenance started
Admin
Friday, 17 January 2020, 12:47 GMT
Maintenance done

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