• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Involved Service
Attached to Section: Email
Opened by Admin - 2015-05-30

FS#1448 - HDD failure inbox mailfrontend (POP3 / IMAP)

HDD failure inbox mailfrontend (POP3 / IMAP)
Closed by Admin
Wednesday, 03 June 2015, 07:59 GMT
Reason for closing:  Finished
Admin
Saturday, 30 May 2015, 16:48 GMT
hdd raid error in mailfrontend system detected, we are going to check and replace failed components
Admin
Tuesday, 02 June 2015, 07:53 GMT
we need to reload the service, this may affect mail pop3/imap for some customers for a short period of time (around 5-10 minutes aprox).
Admin
Tuesday, 02 June 2015, 09:06 GMT
reload of service was not successful. the whole inbox system is down atm.
incoming emails become queued and will delivered later.
Admin
Tuesday, 02 June 2015, 11:16 GMT
service restored, all frontend services POP3/IMAPv4 back to normal.
Please note, that mail delivery may be slightly delayed for the next 1 or 2 hours.

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