• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services → Email
Attached to Section: Email
Opened by Admin - 2022-05-01

FS#2790 - IMAP4/POP3 mail services down

We have detected that IMAP4/POP3 mail services are down
Closed by Admin
Monday, 02 May 2022, 06:37 GMT
Reason for closing:  Finished
Admin
Sunday, 01 May 2022, 15:47 GMT
A technician already check this issue.
Admin
Sunday, 01 May 2022, 18:16 GMT
The issue was found. We have detected a filesystem error on a main mail node.
We will perform an unplanned maintenance.

affected services:
* IMAP/POP3
* Mail forward

affected customers:
all customers that use the services above

time window for maintenance:
01.05.2022, 1600h CEST -> 02.05.2022, 0600h CEST
Admin
Monday, 02 May 2022, 06:37 GMT
Unplanned maintenance done

Legend

Task Type

The type of the task. normal work for all services

Category

The category of the task. normal work for all services with upcoming tasks / announcements

Summary

A short summary of the task. active issues or failures

Status

The status of the task. service status unknown or not updated yet

Last Edited

The date when the task was last edited.

Progress

The progress of the task in percent.