• Status Closed
  • Percent Complete
    100%
  • Task Type Maintenance
  • Category All Services
Attached to Section: Network
Opened by Admin - 2019-11-26

FS#2539 - Service Outage / Planned Fiber Maintenance TNK Jena => Jena

Planned Maintenance TNK Jena => Jena

Planned Works Details:

Start Date & Time: 09/12/2019 22:00:00 (CET)*
End Date & Time: 10/12/2019 06:00:00 (CET)*
Outage Duration: 480 Minutes
Closed by Admin
Tuesday, 10 December 2019, 06:36 GMT
Reason for closing:  Finished
Admin
Tuesday, 03 December 2019, 06:36 GMT
Our Dark Fiber Supplier performs a Dark-Fiber Maintenance affecting datacenter connection to our POP in Jena. During the time window the fiber connection is completely broken by the maintenance. Please note that we are not in the position for further delay or rerouting the fiber during the time window. We apologize for any inconveniences.
Admin
Friday, 06 December 2019, 12:03 GMT
We got additional information for the maintenance:

The dark fiber supplier needs to exchange some meters of the fiber path due to a fiber path damage produced by a third party property owner while fence construction. The dark fiber path is partly physical damaged and needs complete replacement with fiber splicing work. (remove old fiber / add new fiber) The work will performed by two splice groups for both ends.
Admin
Monday, 09 December 2019, 11:06 GMT
We would like to remind all customer that the work will start at 22.00h CET
We will monitor the work and we will inform you about the finish.
Admin
Monday, 09 December 2019, 18:28 GMT
We would like to inform that this maintenance has effect to outgoing BGP4 sessions to all networks.

The following peerings are down during maintenance:
* Encoline
* HLkomm

All other peerings are up and may not receive some network announcements.

Admin
Tuesday, 10 December 2019, 01:40 GMT
Maintenance finished. All connections are back online.
Admin
Tuesday, 10 December 2019, 06:36 GMT
Post processing and checks has detected no errors.
Case closed.

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