• Status Closed
  • Percent Complete
    100%
  • Task Type Maintenance
  • Category Datacenter
Attached to Section: Datacenter
Opened by Admin - 2019-04-13

FS#2430 - reload datacenter switches / feature issue

we are going to implement new features to all datacenter switches.
This implementation requires a reload of all switches.
Closed by Admin
Friday, 01 November 2019, 13:36 GMT
Reason for closing:  Finished
Admin
Saturday, 13 April 2019, 09:05 GMT
affected services:
* all in DCJ1

impact for customers:
* dedicated servers and VPS at affected switches: network loss
* other services: not affected due to redundancy

time window:
* 04/2019 - 08/2019
* multiple time windows for 5-15 Minutes
Admin
Thursday, 18 April 2019, 05:50 GMT
We have detected licence issues with features at some switches. With these switches an implementation of some policies is not possible. Due to these issues all server connected at these switches have performance issues in high volume load times.

We are now going to replace the switches by corrected models.

Currently known Switches that are affected: (we will update this list if we find new items)
* dcg1-esw-b.15.01
* dcg1-esw-b.16.01
Admin
Thursday, 18 April 2019, 11:06 GMT
* dcg1-esw-b.16.01 was temp replaced. Downtime for customers: <60s.

Admin
Friday, 01 November 2019, 13:36 GMT
this was already done.

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