• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services → Storage
Attached to Section: Storage
Opened by Admin - 2016-02-18

FS#1747 - gluster mounts consistency issue for FTP/FTPS access

gluster mounts consistency issue for FTP/FTPS access

symptoms:
* the access via FTP/FTPS or WebClient does not provide a directory listing at gets timeouts while accessing files

affected protocols:
* FTP/FTPS
* Webclient

no affected protocols:
* rsync
* WebDAV
* CIFS/Samba

affected products:
* BackupHD / FSP
* Server Backupspace (partial only)


further information:
please prepare for a long term resolution process due to large volumes. Please ask support for temporary solution or workaround.
Closed by Admin
Monday, 08 May 2017, 18:38 GMT
Reason for closing:  Finished
Admin
Monday, 01 May 2017, 08:50 GMT
the consistency issue is going to be resolved.
we are waiting for finalization
Admin
Monday, 08 May 2017, 18:38 GMT
finalization done. directory listing fixed.

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