• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Involved Service
Attached to Section: Service + Support
Opened by Admin - 2016-10-12

FS#1954 - VLAN / Services Outage

We had detected a service outage inside a VLAN yesterday between ~1800 - 1900h CEST.
Closed by Admin
Wednesday, 12 October 2016, 08:26 GMT
Reason for closing:  Finished
Admin
Wednesday, 12 October 2016, 08:24 GMT
the following services were affected:

* mySQL
* Official Websites
* Customer Control Panel / Customer Center
Admin
Wednesday, 12 October 2016, 08:25 GMT
the root cause were Layer2 issues with Port Channels that were not formed during a maintenance.
the services have been restored around ~1900h CEST

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