• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Datacenter → Jena1
Attached to Section: Network
Opened by Admin - 2016-11-25

FS#1992 - outage connection Jena -> AMS

We have detected an outage between DCJ1 and AMS
Closed by Admin
Monday, 28 November 2016, 09:50 GMT
Reason for closing:  Finished
Admin
Friday, 25 November 2016, 10:41 GMT
There is a major incident at the connection from Jena to AMS with carrier connection.

Impact for customers:
* higher latencies may occur, but not expected
* packet los may occure, but not expected
Admin
Friday, 25 November 2016, 12:06 GMT
carrier has detected a fiber cut near Dusseldorf / Germany.
They already work to resolve the issue.
Admin
Friday, 25 November 2016, 12:09 GMT
due to heavy load we have detect some flapping routes in Frankfurt.
Routing changes may occur.
Admin
Friday, 25 November 2016, 16:47 GMT
fiber cut has been resolved.
Admin
Friday, 25 November 2016, 17:37 GMT
issue still not resolved
Admin
Friday, 25 November 2016, 22:58 GMT
the connection was restored

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