• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Datacenter → Jena1
Attached to Section: Network
Opened by Admin - 2016-11-25

FS#1992 - outage connection Jena -> AMS

We have detected an outage between DCJ1 and AMS
Closed by Admin
Monday, 28 November 2016, 09:50 GMT
Reason for closing:  Finished
Admin
Friday, 25 November 2016, 10:41 GMT
There is a major incident at the connection from Jena to AMS with carrier connection.

Impact for customers:
* higher latencies may occur, but not expected
* packet los may occure, but not expected
Admin
Friday, 25 November 2016, 12:06 GMT
carrier has detected a fiber cut near Dusseldorf / Germany.
They already work to resolve the issue.
Admin
Friday, 25 November 2016, 12:09 GMT
due to heavy load we have detect some flapping routes in Frankfurt.
Routing changes may occur.
Admin
Friday, 25 November 2016, 16:47 GMT
fiber cut has been resolved.
Admin
Friday, 25 November 2016, 17:37 GMT
issue still not resolved
Admin
Friday, 25 November 2016, 22:58 GMT
the connection was restored

Legend

Task Type

 The type of the task. normal work for all services

Category

 The category of the task. normal work for all services with upcoming tasks / announcements

Summary

 A short summary of the task. active issues or failures

Status

 The status of the task. service status unknown or not updated yet

Last Edited

 The date when the task was last edited.

Progress

 The progress of the task in percent.