• Status Closed
  • Percent Complete
  • Task Type Incident
  • Category All Services → Virtual Servers
Attached to Section: Virtual Servers / VPS
Opened by Admin - 2016-12-25

FS#2008 - network loss of VE during reconfiguration of IPv6 addresses

We have detected a bug during daily reconfiguration of IPv6 addresses.
Closed by Admin
Saturday, 07 January 2017, 06:26 GMT
Reason for closing:  Finished
Sunday, 25 December 2016, 08:08 GMT
customer has one or more IPv6 addresses assigned to a vserver. the vServer loses complete network connectivity during daily reconfiguration of vServer parameters. After a reboot via Webpanel the vServer is back online without problems.

Sunday, 25 December 2016, 08:09 GMT
Solution is in progress.:
We are going to work at a solution for the problem. We plan to patch all hostnodes next week.
Thursday, 29 December 2016, 10:11 GMT
solution has been implemented at 27.12.2016
Sunday, 01 January 2017, 07:18 GMT
the patch does not work for all VE's
some customers reported still network loss

we investigate further
Monday, 02 January 2017, 15:41 GMT
an additonal patch has been added to the hostnode - systems. All affected user / VE's that are not reachable need a restart via customer panel.
Saturday, 07 January 2017, 06:25 GMT
Issue resolved


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