• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services → Email
Attached to Section: Email
Opened by Admin - 2017-01-17

FS#2021 - access to mail accounts (incoming) down

We have detected an issue with incoming mailaccounts. The access to accounts is not possible at the moment.
Closed by Admin
Wednesday, 18 January 2017, 14:19 GMT
Reason for closing:  Finished
Admin
Tuesday, 17 January 2017, 10:15 GMT
the access to all incoming mailaccount is not possible at the moment.

Affected services:

* IMAP4
* POP3
* Webmail

The access to SMTP Server for sending mails is possible.

We intervene.
Admin
Tuesday, 17 January 2017, 10:41 GMT
We are going to restart the service.
Admin
Tuesday, 17 January 2017, 11:10 GMT
- services restarted
- services are back online

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Task Type

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Category

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Summary

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Status

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