FS#2037 - IPv4/IPv6 routes of datacenter Jena1 down

IPv4/IPv6 routes of datacenter Jena1 are down.

Closed by Admin
Sunday, 12 February 2017, 15:32 GMT
Reason for closing: Fixed

Admin
Sunday, 12 February 2017, 12:31 GMT

we have detected that the routes reaching datacenter Jena1 went down around 12.00 today

Admin
Sunday, 12 February 2017, 12:32 GMT

customers informed via Twitter @euservsupportde and @euservsupporten around 12.10 today

Admin
Sunday, 12 February 2017, 12:38 GMT

we have instructed a field engineer for restoring the services around 12.15 today

Admin
Sunday, 12 February 2017, 12:39 GMT

field engineer arrived at DC around 12.45 today and found the issue

Admin
Sunday, 12 February 2017, 13:21 GMT

The router was power cycled.
Routes restored around 13.00 today

Legend

Task Type	The type of the task.	normal work for all services
Category	The category of the task.	normal work for all services with upcoming tasks / announcements
Summary	A short summary of the task.	active issues or failures
Status	The status of the task.	service status unknown or not updated yet
Last Edited	The date when the task was last edited.
Progress	The progress of the task in percent.

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