• Status Closed
  • Percent Complete
    100%
  • Task Type Upgrade
  • Category Datacenter → Jena1
Attached to Section: Network
Opened by Admin - 2017-06-30

FS#2121 - upgrade backbone router bbsw-h2-j1a

We are going to upgrade the backbone router bbsw-h2-j1a
Closed by Admin
Monday, 17 July 2017, 11:43 GMT
Reason for closing:  Finished
Admin
Friday, 30 June 2017, 09:54 GMT
we will upgrade the router with:

* new supervisor hardware
* new linecards
* new software revision

impact for customers:
* changes in routing for IPv4/IPv6
* changes for IPv6 gateway
* changes for dedicated customer IPv4/IPv6 subnet routing
* no outage expected, but routing loops may occur

Admin
Monday, 10 July 2017, 17:40 GMT
here are the details for the planned upgrade:

pre-work is planned for 11.07.2017, time window 0900 - 2200h CEST

impact for customers:
* changes in routing for IPv4/IPv6
* changes for IPv6 gateway
* changes for dedicated customer IPv4/IPv6 subnet routing
* no outage expected, but routing short loops may occur


hardware upgrade is planned for 12.07.2017, time window 0600 - 1800h CEST

impact for customers:
* changes in routing for IPv4/IPv6
* changes for IPv6 gateway
* changes for dedicated customer IPv4/IPv6 subnet routing
* outage for KVM-over-IP service for around 15-30 minutes in DCJ1-B
* no further outage expected, but routing short loops may occur


post-processing is planned for 13.07.2017 - 21.07.2017, time windows 0900 - 1800h CEST

impact for customers:
* changes in routing for IPv4/IPv6
* changes for IPv6 gateway
* changes for dedicated customer IPv4/IPv6 subnet routing
* no outage expected, but routing short loops may occur

Admin
Tuesday, 11 July 2017, 16:11 GMT
pre-processing finished.
no impact monitored
Admin
Tuesday, 11 July 2017, 18:46 GMT
the time window for hardware upgrade has move from

* 12.07.2017, 1000 - 1800h CEST

to:
* 12.07.2017, 0600 - 1800h CEST
Admin
Wednesday, 12 July 2017, 08:38 GMT
Hardware Upgrade started
Admin
Wednesday, 12 July 2017, 08:55 GMT
Hardware upgrade successful finished.
Impact time window for customers 1040 - 1050h CEST.

We do not detect at the moment any issues after this upgrade.

If a customer detects an ongoing issue for his service, he is constraint to contact the support.
Admin
Thursday, 13 July 2017, 15:08 GMT
during the post-processing the router needs a full reload.
the reload is scheduled at 14.7.2017, time-window 0500 - 0900h CEST

impact for customers:
* changes in routing for IPv4/IPv6
* changes for IPv6 gateway
* changes for dedicated customer IPv4/IPv6 subnet routing
* no outage expected, but routing short loops may occur
Admin
Friday, 14 July 2017, 04:50 GMT
reload finished
Admin
Monday, 17 July 2017, 11:43 GMT
upgrade work finished

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