• Status Closed
  • Percent Complete
  • Task Type Incident
  • Category Datacenter → Amsterdam
Attached to Section: Network
Opened by Admin - 2017-07-06

FS#2129 - link Jena - Amsterdam down

The link from DC-Jena to Amsterdam is down
Closed by Admin
Friday, 07 July 2017, 17:44 GMT
Reason for closing:  Finished
Thursday, 06 July 2017, 11:18 GMT
we have detected, that the link from Jena to Amsterdam is down.

current impact for customers:
* packet loss
* less available bandwidth

we will open a trouble ticket at fiber carrier.
Thursday, 06 July 2017, 13:25 GMT
we still do not have further information about the issue. we prepare for adjusting traffic load.
Thursday, 06 July 2017, 13:52 GMT
fiber provider had a crashed transmission device in AMS at around 1200CEST
the transmission device was rebooted, but it crashed again. a second reboot as successful, the link is back online.

we will monitor this issue.


Task Type

The type of the task. normal work for all services


The category of the task. normal work for all services with upcoming tasks / announcements


A short summary of the task. active issues or failures


The status of the task. service status unknown or not updated yet

Last Edited

The date when the task was last edited.


The progress of the task in percent.