FS#2139 - Connection outage VT Jena - Frankfurt

Connection outage VT Jena - Frankfurt

Closed by Admin
Friday, 04 August 2017, 12:54 GMT
Reason for closing: Finished

Admin
Wednesday, 02 August 2017, 08:13 GMT

We have detected an outage of one 10G connection from Jena to Frankfurt.
Trouble ticket at supplier already created

impact for customers:
* none

Admin
Wednesday, 02 August 2017, 14:21 GMT

at the moment there is still no information about the issue. Our technicians stay in contact with supplier to get further information.

Admin
Wednesday, 02 August 2017, 15:27 GMT

we have detected a routing loop to some IP networks.
we intervene

Admin
Wednesday, 02 August 2017, 15:42 GMT

the routing issue has been resolved

Admin
Thursday, 03 August 2017, 16:34 GMT

Line Measured, LOS of one WDM channel detected

Admin
Friday, 04 August 2017, 11:10 GMT

measure still in progress

Admin
Friday, 04 August 2017, 12:54 GMT

line is now back online. faulty hardware was replaced by supplier

Legend

Task Type	The type of the task.	normal work for all services
Category	The category of the task.	normal work for all services with upcoming tasks / announcements
Summary	A short summary of the task.	active issues or failures
Status	The status of the task.	service status unknown or not updated yet
Last Edited	The date when the task was last edited.
Progress	The progress of the task in percent.

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