• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Datacenter → Jena1
Attached to Section: Network
Opened by Admin - 2017-09-28

FS#2174 - stp issue DCJ1 A + B

we have detected an STP issue in Block A and B
Closed by Admin
Friday, 29 September 2017, 06:05 GMT
Reason for closing:  Finished
Admin
Thursday, 28 September 2017, 22:12 GMT
issue with STP detected at 21.45h CEST
Admin
Thursday, 28 September 2017, 22:13 GMT
a technician is going to intervene the issue at 21.50h CEST
Admin
Thursday, 28 September 2017, 22:22 GMT
affected services:

* customers hosted in DCJ1 Block A and B
* mailservices + webservers

how these services are affected:

* packet loss
* connection timeouts
Admin
Thursday, 28 September 2017, 22:27 GMT
the cause of the issue was isolated at 23.30h CEST
the issue has been resolved at 23.50h CEST

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