FS#2240 - bbsw-h3-cr linecard9 error

the linecard is down

Closed by Admin
Friday, 12 October 2018, 22:44 GMT
Reason for closing: Finished

Admin
Sunday, 28 January 2018, 06:42 GMT

the linecard 9 is down due to an unknows exception.
we intervene

Admin
Sunday, 28 January 2018, 08:01 GMT

a technician was dispatched to resolve the issue at around 0800h CET

Admin
Sunday, 28 January 2018, 08:07 GMT

remote power cycle of the linecard was not successful

Admin
Sunday, 28 January 2018, 08:11 GMT

technician has arrived at datacenter location
we will perform a cold restart of the router

Admin
Sunday, 28 January 2018, 08:24 GMT

reload of the router was not successful. we are going to replace the linecard.

Admin
Sunday, 28 January 2018, 08:46 GMT

the linecard was replaced

Legend

Task Type	The type of the task.	normal work for all services
Category	The category of the task.	normal work for all services with upcoming tasks / announcements
Summary	A short summary of the task.	active issues or failures
Status	The status of the task.	service status unknown or not updated yet
Last Edited	The date when the task was last edited.
Progress	The progress of the task in percent.

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