• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Involved Service
Attached to Section: Network
Opened by Admin - 2018-04-08

FS#2270 - Switch outage esw-b.d.04.01

we have detected a switch outage for esw-b.d.04.01
Closed by Admin
Tuesday, 10 April 2018, 11:51 GMT
Reason for closing:  Finished
Admin
Sunday, 08 April 2018, 12:32 GMT
there is an unknown and partial outage for this switch.

impact for customer:
* packet loss for customer located in DCJ1-A and B may occur sometimes


we are going to analyze and repair this issue soon.
Admin
Tuesday, 10 April 2018, 11:51 GMT
Switch got a hard reboot. Issue resolved

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