• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services
Attached to Section: Network
Opened by Admin - 2019-02-10

FS#2400 - linecard / module 1 bbsw-h3 down

we have detected a hardware issue with linecard 1 / module 1 of backbone router bbsw-h3.
The issue has no critical impact to customers due to redundant network / hardware design.
Closed by Admin
Friday, 15 February 2019, 12:31 GMT
Reason for closing:  Finished
Admin
Sunday, 10 February 2019, 08:14 GMT
we are going to bugfix or replace the faulty hardware
Admin
Monday, 11 February 2019, 09:45 GMT
Linecard was replaced
Admin
Monday, 11 February 2019, 10:41 GMT
issue was not resolved.
we will investigate further.
Admin
Wednesday, 13 February 2019, 16:24 GMT
Next maintenance for this router is planned for 14.2.2019 0900 - 1500
Admin
Friday, 15 February 2019, 12:31 GMT
maintenance successful

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