• Status Closed
  • Percent Complete
  • Task Type Incident
  • Category All Services
Attached to Section: Service + Support
Opened by Admin - 2021-03-06

FS#2681 - Spamhaus.org Blacklisting of some IP-Subnets

We have detected an issue with a Blacklisting at Spamhaus.org.
Closed by Admin
Thursday, 11 March 2021, 07:22 GMT
Reason for closing:  Finished
Saturday, 06 March 2021, 09:06 GMT
We have detected a listing of subnets from us at Spamhaus.org

Root-Cause of this issue:
We have found some customers that do spamming "snowshoe" spamming with mustiple IP addresses.

Solution of issue:
We have decided to cancel the contracts and block all operations of the spamming customers due to violation of TaC immediately.
Wednesday, 10 March 2021, 08:38 GMT
The big networks have been removed from the blacklist.
Thursday, 11 March 2021, 07:22 GMT
issue is resolved


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