• Status Closed
  • Percent Complete
  • Task Type Incident
  • Category All Services → Domain
Attached to Section: Domain
Opened by Admin - 2021-10-28

FS#2739 - Database Update issue / Domain Pro v3 (DE) Plan

We have detected an issue with an database update.

Affected services:
All "Domain Pro v3" Domain Plans

Customer are not able to manage they domains, control panel will show "Domain Parking" as current plan.
Closed by Admin
Wednesday, 26 January 2022, 07:40 GMT
Reason for closing:  Finished
Thursday, 28 October 2021, 10:19 GMT
during a database update there was an issue with update.
We are preparing the rollback and correction of the update.
Thursday, 28 October 2021, 13:25 GMT
we are now going to implement the rollback
Thursday, 28 October 2021, 17:32 GMT
the rollback was implemented.

We recommend that all customer with the following plans recheck their accounts:

* Domain Pro v3 (DE)
* Domain Parking (DE)

if all contracts are correct displayed.

We are sorry for any inconveniences.


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