• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services
Attached to Section: Network
Opened by Admin - 2022-02-01

FS#2754 - Distribution Router ck6b Mainboard Malfunction

We have detected a malfunction of the mainboard / PFC card in a distribution router.

Affected Datacenter Modules:
* Module B / DCG1-B

Affected Customers:
* All Servers and Services that are located inside this DC Module



Closed by Admin
Wednesday, 02 February 2022, 06:35 GMT
Reason for closing:  Finished
Admin
Tuesday, 01 February 2022, 19:19 GMT
issue affect traffic in Module B since 1.2.2020 around 1700h CET

We intervene.
Admin
Tuesday, 01 February 2022, 19:20 GMT
we are going to reboot the router.
Admin
Tuesday, 01 February 2022, 19:29 GMT
the reload of the router was successful, the malfunction was gone.
Admin
Wednesday, 02 February 2022, 06:35 GMT
issue not longer present.

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