• Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category All Services
Attached to Section: Network
Opened by Admin - 2023-07-04

FS#2877 - partial routing outage

we have detected a partial routing outage via TATA Transit uplink.
Closed by Admin
Tuesday, 01 August 2023, 09:31 GMT
Reason for closing:  Finished
Admin
Tuesday, 04 July 2023, 07:27 GMT
issue detected: 3.7.2023, 23.55h CEST
issue resolved: 4.7.2023, 01:57h CEST

description:
BGP4 routing was partial down due to physical link issue.

root cause of issue: unknown

ToDo:
Our technicians have already created a trouble ticket to our supplier to get a deeper inspection of this issue. We are waiting for reply.
Admin
Wednesday, 12 July 2023, 00:59 GMT
the issue happened again, we still in contact with fiber provider to find the root cause of the issue.

issue detected: 11.7.2023, 23:30h CEST
issue resolved: 12.7.2023, 00:50h CEST

Admin
Monday, 17 July 2023, 19:45 GMT
we still facing issue at the line / connection and still intervene with uplink provider. we will update this task asap.
Admin
Tuesday, 18 July 2023, 09:30 GMT
we still facing issue at the line / connection and still intervene with uplink provider.
Admin
Tuesday, 01 August 2023, 09:31 GMT
issue fiber break resolved.

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