642 | Service + Support | Incident | Involved Service | login not possible to customer panel | Closed | 2017-10-28 |
|
599 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.5_20170... | Closed | 2017-10-10 |
|
626 | Service + Support | Upgrade | Involved Service | Upgrade cart system website 5.9.2017 | Closed | 2017-09-05 |
|
618 | Service + Support | Cautioning | Involved Service | delay generating graph / weathermap | Closed | 2017-09-04 |
|
621 | Service + Support | Upgrade | Involved Service | Upgrade cart system at website | Closed | 2017-08-31 |
|
615 | Service + Support | Incident | All Services | Status Frontend down | Closed | 2017-08-04 |
|
560 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.2_20170... | Closed | 2017-07-21 |
|
583 | Service + Support | Incident | Involved Service | outage Website | Closed | 2017-06-07 |
|
549 | Service + Support | Change | Office | Relocation Company Headquarters ISPpro | Closed | 2017-06-07 |
|
576 | Service + Support | Incident | Phone | faulty disabled support hotline | Closed | 2017-05-05 |
|
556 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.1_20170... | Closed | 2017-05-04 |
|
572 | Service + Support | Incident | Involved Service | heavy load fdns services | Closed | 2017-04-29 |
|
566 | Service + Support | Upgrade | Involved Service | Upgrade order system | Closed | 2017-04-12 |
|
561 | Service + Support | Upgrade | Involved Service | Internal Upgrade Dorsy | Closed | 2017-04-05 |
|
564 | Service + Support | Incident | Involved Service | PayPal payment system outage | Closed | 2017-04-05 |
|
532 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.4.1 | Closed | 2017-03-19 |
|
486 | Service + Support | Change | Involved Service | changes for PayPal payment method | Closed | 2017-03-19 |
|
541 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.11.10_2016... | Closed | 2017-03-19 |
|
558 | Service + Support | Upgrade | Involved Service | Upgrade cart system at website | Closed | 2017-03-15 |
|
555 | Service + Support | Upgrade | Involved Service | Upgrade API | Closed | 2017-03-14 |
|
496 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.11.9_20160... | Closed | 2017-01-24 |
|
512 | Service + Support | Cautioning | Involved Service | public Holiday 31.10.2016 | Closed | 2016-11-02 |
|
490 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.11.8_20160... | Closed | 2016-10-26 |
|
502 | Service + Support | Incident | Involved Service | VLAN / Services Outage | Closed | 2016-10-12 |
|
458 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) 2.11.5_2016053... | Closed | 2016-09-28 |
|
477 | Service + Support | Change | Involved Service | change CP2 URL to https://support.euserv.com | Closed | 2016-08-27 |
|
3 | Service + Support | Create | All Services | create new status-webfrontend | Closed | 2016-08-26 |
|
484 | Service + Support | Incident | Phone | FAX System Outage | Closed | 2016-08-26 |
|
473 | Service + Support | Change | Involved Service | ntp1 down / IP address change | In progress | 2016-08-10 |
|
462 | Service + Support | Incident | Involved Service | skynet3 hdd failure | Closed | 2016-06-16 |
|
461 | Service + Support | Incident | All Services | internal mailserver TLS issue since 05.06.201... | Closed | 2016-06-10 |
|
433 | Service + Support | Incident | Involved Service | Connection to Ticketsystem interrupted | Closed | 2016-06-05 |
|
445 | Service + Support | Upgrade | Domain | Upgrade Domain Robot | Closed | 2016-06-03 |
|
438 | Service + Support | Incident | Involved Service | fdns1 high cpu load | Closed | 2016-05-03 |
|
430 | Service + Support | Implementation | Involved Service | Deployment EUserv Android App v1.4 | Closed | 2016-04-30 |
|
408 | Service + Support | Improvement | Involved Service | ntp server time offset | Closed | 2016-04-10 |
|
419 | Service + Support | Incident | Involved Service | ISPpro hn6 down | Closed | 2016-04-10 |
|
409 | Service + Support | Cautioning | Involved Service | support availability during Easter holidays 2... | Closed | 2016-03-28 |
|
410 | Service + Support | Incident | Involved Service | customer monitoring (nagios) down | Closed | 2016-03-23 |
|
396 | Service + Support | Securing | Office | update as1a / VPN gateway | Closed | 2016-02-25 |
|
385 | Service + Support | Incident | Involved Service | mirror.euserv.net disk space low | Closed | 2016-02-15 |
|
378 | Service + Support | Incident | Involved Service | mirror.euserv.net hdd failure | Closed | 2016-02-09 |
|
362 | Service + Support | Instructing | Involved Service | phone support training 22.12.2015 | Closed | 2015-12-24 |
|
355 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.3.9 | Closed | 2015-12-14 |
|
360 | Service + Support | Upgrade | Involved Service | upgrade order processing | Closed | 2015-12-14 |
|
342 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.3.8 | Closed | 2015-12-05 |
|
347 | Service + Support | Maintenance | Involved Service | hn3.isppro down | Closed | 2015-11-19 |
|
307 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.3.7 | Closed | 2015-11-03 |
|
287 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.3.6 | Closed | 2015-11-03 |
|
327 | Service + Support | Upgrade | Involved Service | Upgrade API 0.6.9_20150917 | Closed | 2015-09-29 |
|