| 771 | Service + Support | Update | Involved Service | Deployment Android App v1.5.4/1.5.5 | Closed | 2019-07-10 |
|
| 775 | Service + Support | Incident | Involved Service | Blacklisted Mailserver | Closed | 2019-05-23 |
|
| 767 | Service + Support | Create | Involved Service | deployment Test and Innovation Center | In progress | 2019-04-19 |
|
| 766 | Service + Support | Incident | Marketing / Commercial | wrong pricing display while plan change | Closed | 2019-04-16 |
|
| 687 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.13.3_20180... | Closed | 2019-04-04 |
|
| 760 | Service + Support | Modernization | All Services | Modernization Recursor DNS / caching server | In progress | 2019-04-04 |
|
| 745 | Service + Support | Change | Involved Service | migrate various service websites to https/SSL... | In progress | 2019-01-03 |
|
| 698 | Service + Support | Incident | All Services | reported issue with postal delivery in Jena | Closed | 2018-11-15 |
|
| 695 | Service + Support | Maintenance | Involved Service | relocation ns1 | Closed | 2018-11-15 |
|
| 727 | Service + Support | Maintenance | Involved Service | relocation important system services | Closed | 2018-11-09 |
|
| 723 | Service + Support | Update | All Services | Public Holiday 3.10.2018 | Closed | 2018-10-07 |
|
| 705 | Service + Support | Incident | Involved Service | issue creating new customer accounts | Closed | 2018-06-29 |
|
| 704 | Service + Support | Upgrade | Involved Service | Upgrade Domain Robot | Closed | 2018-06-29 |
|
| 676 | Service + Support | Upgrade | Involved Service | Upgrade API | Closed | 2018-04-12 |
|
| 681 | Service + Support | Upgrade | All Services | Upgrade cart system at website | Closed | 2018-04-12 |
|
| 666 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.5.3 | Closed | 2018-02-07 |
|
| 648 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.5.2 | Closed | 2018-01-31 |
|
| 652 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.7_20171... | Closed | 2018-01-25 |
|
| 661 | Service + Support | Update | Missing Feature | Update TaC for dedicated Servers 23.01.2018 | Closed | 2018-01-23 |
|
| 659 | Service + Support | Improvement | Missing Feature | Expand invoice-email to deep links | Closed | 2018-01-23 |
|
| 585 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.5.1 | Closed | 2017-12-10 |
|
| 654 | Service + Support | Upgrade | Involved Service | Upgrade cart system at website | Closed | 2017-11-29 |
|
| 637 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.6_20170... | Closed | 2017-11-29 |
|
| 651 | Service + Support | Upgrade | Involved Service | Upgrade order processing system | Closed | 2017-11-21 |
|
| 522 | Service + Support | Maintenance | Involved Service | isppro HN2 hdd error | Closed | 2017-11-12 |
|
| 627 | Service + Support | Update | Involved Service | update hostsystems 05.09.2017 - 10.09.2017 | Closed | 2017-11-12 |
|
| 642 | Service + Support | Incident | Involved Service | login not possible to customer panel | Closed | 2017-10-28 |
|
| 599 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.5_20170... | Closed | 2017-10-10 |
|
| 626 | Service + Support | Upgrade | Involved Service | Upgrade cart system website 5.9.2017 | Closed | 2017-09-05 |
|
| 618 | Service + Support | Cautioning | Involved Service | delay generating graph / weathermap | Closed | 2017-09-04 |
|
| 621 | Service + Support | Upgrade | Involved Service | Upgrade cart system at website | Closed | 2017-08-31 |
|
| 615 | Service + Support | Incident | All Services | Status Frontend down | Closed | 2017-08-04 |
|
| 560 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.2_20170... | Closed | 2017-07-21 |
|
| 583 | Service + Support | Incident | Involved Service | outage Website | Closed | 2017-06-07 |
|
| 549 | Service + Support | Change | Office | Relocation Company Headquarters ISPpro | Closed | 2017-06-07 |
|
| 576 | Service + Support | Incident | Phone | faulty disabled support hotline | Closed | 2017-05-05 |
|
| 556 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.12.1_20170... | Closed | 2017-05-04 |
|
| 572 | Service + Support | Incident | Involved Service | heavy load fdns services | Closed | 2017-04-29 |
|
| 566 | Service + Support | Upgrade | Involved Service | Upgrade order system | Closed | 2017-04-12 |
|
| 561 | Service + Support | Upgrade | Involved Service | Internal Upgrade Dorsy | Closed | 2017-04-05 |
|
| 564 | Service + Support | Incident | Involved Service | PayPal payment system outage | Closed | 2017-04-05 |
|
| 532 | Service + Support | Programming | Involved Service | Deployment EUserv Android App v1.4.1 | Closed | 2017-03-19 |
|
| 486 | Service + Support | Change | Involved Service | changes for PayPal payment method | Closed | 2017-03-19 |
|
| 541 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.11.10_2016... | Closed | 2017-03-19 |
|
| 558 | Service + Support | Upgrade | Involved Service | Upgrade cart system at website | Closed | 2017-03-15 |
|
| 555 | Service + Support | Upgrade | Involved Service | Upgrade API | Closed | 2017-03-14 |
|
| 496 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.11.9_20160... | Closed | 2017-01-24 |
|
| 512 | Service + Support | Cautioning | Involved Service | public Holiday 31.10.2016 | Closed | 2016-11-02 |
|
| 490 | Service + Support | Upgrade | Involved Service | Upgrade Control Panel v2 (KC2) - 2.11.8_20160... | Closed | 2016-10-26 |
|
| 502 | Service + Support | Incident | Involved Service | VLAN / Services Outage | Closed | 2016-10-12 |
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